Managed Services
Transform Oracle Application Management into a
Growth Enabler
Enterprise Applications Management has become highly complex with the adoption of cloud and hybrid systems. With increasing automation and cognitive technologies and tools, the overall IT landscape has become even more challenging. Effective management of those systems and optimization of resources has become a growth enabler and a critical element in the overall digital transformation.

Our Oracle application management strategy goes beyond the traditional ITSM tools and leverages the new generation technologies like RPA, Artificial Intelligence, Machine Learning, and other emerging cognitive technologies.

Powered by proprietary RingMaster Studio – an integrated suite of EBS Lifecycle Automation modules – our intelligent AMS services offer an unparalleled advantage to run your Oracle Applications & infrastructure with automated patch management, customization management, CEMLI Auto Deployments, DevOps, Deployment of SOA integrations, end-to-end Test Automation, Application monitoring and auto-fixes for recurring issues.

RingMaster is an end-to-end automation suite for ERP modernization, and it enables companies to maximize their investment in Oracle by automating processes and reducing manual inventions. It automates the deployment of Oracle-delivered applications and Tech stack patches and proactively remediates application issues using AI technology.

Continuous testing of the applications, integrations, and patches is a critical success factor in managed services. Suneratech’s CloudTestr is an end-to-end testing automation platform that supports simplified Test Cycle Management, Automation, and Execution. It is a robust Test Automation platform that provides complete automated testing services with a pre-built test repository and support to validate the quarterly patches and release upgrades through Automated Testing.

Enterprise Application Managed Services Differentiators:
Factory model

With high offshore leverage and necessary time zone coverage for support

Functional squads / Domain Experts

Improved collaboration with existing IT and Business teams 

Talent on Demand

Leveraging SMEs/expertise on need basis

Cross Skilling in 3rd party/ Legacy Products

Leveraging existing team by cross skilling EBS in custom/legacy skills that are rare in Market

Process​

Eliminate need for Process complexities by modernizing the Enterprise Applications

Shift left application Support

Reduce incidents and proactive monitoring of recurring tasks through platform to ease the audit process for business analysts​

Agile/lean processes

DevSecOps practices to improve resilience and to identify continuous improvements and best practices

Integrated support model

To optimize the ticket volume and maximize the cross functional collaboration between Applications , Database. Infrastructure, Legacy Systems and Engineering System teams

AI Ops Incident reduction

Automate first Call Resolution (FCR) or L1 & L2 incidents using chatbots

Robotic process automation 

For productivity and quality, Out come based model for business process automation

Tool Based Operations

For proactive incident ticket mgt. , monitoring , faster troubleshooting and Reporting Tool based Business & Transactional KPI monitoring

Test CoE innovation

Script less testing , cognitive defect analytics for defect prevention​ Help customers for documentation

Success Stories

Suneratech is a pioneer in multi-cloud IT solution with a global footprint in America, Canada and India. We have time-tested expertise in enabling end-to-end cloud services and, solutions for various industries with proven results.

Migration & Managed  Services for Azentio

Migration & Managed Services for Azentio

Suneratech migrated on-premise app and DB servers to OCI and secured network architecture with different subnets for app and DB...View Case Study
Oracle Essbase and OAS Implementation for WNS

Oracle Essbase and OAS Implementation for WNS

One of India’s global business process management companies faced challenges with Oracle ESSbase and OAS implementation. View Case Study
AJ Gallagher Saves 42% Migrating EBS to Oracle Cloud with Suneratech’s Self-Funded Transformation Proposition

AJ Gallagher Saves 42% Migrating EBS to Oracle Cloud with Suneratech’s Self-Funded Transformation Proposition

Arthur J. Gallagher faced the complex issue of migrating EBS to OCI, a major roadblock to its enterprise digital transformation. View Case Study

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