Our Oracle application management strategy goes beyond the traditional ITSM tools and leverages the new generation technologies like RPA, Artificial Intelligence, Machine Learning, and other emerging cognitive technologies.
Powered by proprietary RingMaster Studio – an integrated suite of EBS Lifecycle Automation modules – our intelligent AMS services offer an unparalleled advantage to run your Oracle Applications & infrastructure with automated patch management, customization management, CEMLI Auto Deployments, DevOps, Deployment of SOA integrations, end-to-end Test Automation, Application monitoring and auto-fixes for recurring issues.
RingMaster is an end-to-end automation suite for ERP modernization, and it enables companies to maximize their investment in Oracle by automating processes and reducing manual inventions. It automates the deployment of Oracle-delivered applications and Tech stack patches and proactively remediates application issues using AI technology.
Continuous testing of the applications, integrations, and patches is a critical success factor in managed services. Suneratech’s CloudTestr is an end-to-end testing automation platform that supports simplified Test Cycle Management, Automation, and Execution. It is a robust Test Automation platform that provides complete automated testing services with a pre-built test repository and support to validate the quarterly patches and release upgrades through Automated Testing.
With high offshore leverage and necessary time zone coverage for support
Improved collaboration with existing IT and Business teams
Leveraging SMEs/expertise on need basis
Leveraging existing team by cross skilling EBS in custom/legacy skills that are rare in Market
Eliminate need for Process complexities by modernizing the Enterprise Applications
Reduce incidents and proactive monitoring of recurring tasks through platform to ease the audit process for business analysts
DevSecOps practices to improve resilience and to identify continuous improvements and best practices
To optimize the ticket volume and maximize the cross functional collaboration between Applications , Database. Infrastructure, Legacy Systems and Engineering System teams
Automate first Call Resolution (FCR) or L1 & L2 incidents using chatbots
For productivity and quality, Out come based model for business process automation
For proactive incident ticket mgt. , monitoring , faster troubleshooting and Reporting Tool based Business & Transactional KPI monitoring
Script less testing , cognitive defect analytics for defect prevention Help customers for documentation