About Neopost
Neopost USA provides mailing machines, business communications management, and shipping hardware and software solutions.
A leading Business Communications Automation Company, instantly resolves 40% Of its Inbound Support Tickets, Using ServiceNext
Case Study Overview
SuneraTech, with the help of the ServiceNext platform, instantly resolves 40% of Neopost Inbound Support Tickets. ServiceNext provides an unmatched intelligent customer experience through end-to-end conversational AI innovation, enabling active conversations between people and brands. ServiceNext revolutionizes the customer experience with AI-driven conversational Smart bots. It automates conversations across customer support, internal helpdesk, and lead generation functions. ServiceNext is truly omnichannel, supporting both voice and text-based conversation automation.
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