On-demand IT Service Desk for enabling remote work environment

Apr 2, 2020, 10:00 AM CST – 11:00 AM CST

Mar 25

On-demand IT Service Desk for enabling remote work environment

During these unprecedented COVID-19 times, we are seeing that social-distancing is becoming the norm. Most of our valued customers and partners are moving to remote work environment and we want to be by your side to ensure that a seamless remote work environment is maintained for your employees.

In response to this, Suneratech has released 3 new On-Demand IT Service Desk services to help your employees seamlessly operate in the remote work environment.

a) A free assessment of your Service Desk Support readiness (link below)

b) On-demand Service Desk for enabling remote work environment that can plug-in to your environment in 48 hours flat (handling L1 issues like connectivity, VPN, Citrix, Skype, Teams, Remote Desktop, password reset, mail issues, domain access, etc)

c) A free IT FAQ virtual assistant that can guide your workforce to self-resolve basic issues in connectivity and collaboration (We are offering Servicenext IT chatbot as the first line of defence with first month free for the top five identified call drivers)

Do take the assessment today (link here) and join us in the webinar to find out how Suneratech can help you chart these uncertain times!

Key Takeaways:
  • Assessment of your IT Service Desk Support readiness
  • Plug and play IT Service Desk model
  • Servicenext IT chatbot addressing your top Service Desk call drivers
Speakers
Vinil Vadi, CTO & AI Evangelist,

Vinil Vadi

CTO, Head AI & Smartbots, Suneratech
Manas Ghose, Associate Director, Suneratech

Manas Ghose

Associate Director, Suneratech

Register for Webinar