Managed Services
Uncover the ways to free up the bandwidth of your
business and IT associates to focus on your core business.
business and IT associates to focus on your core business.
Salesforce Managed Services
Ensure the technology aligns with your business goals by making the most out of Salesforce. Incorporating the latest functionality and features that ease the business process and increase the efficiency within stipulated time and budget.
What do we do?
We provide comprehensive Administration, architecture, development, integrations, and Consulting services to focus on your core business rather than the technology. Our SMEs work directly with your business units, and IT teams to exploit and derive maximum value out of the Salesforce applications.
Our Salesforce Managed Services include:
Continuous Support
We provide Salesforce Support Services that help the admin thrive with integration, monitoring, troubleshooting, and custom Salesforce API integrations.
- Ongoing help desk and onsite options
- Warranty support
- Hyper support solutions
Consulting
We provide advisory and consulting services to embrace and adapt to the dynamic needs of a business.
- Business analysis and process design
- Solution architecture
- Developing custom solutions
Administration
As a certified Salesforce partner, you can rely on us as we take care of all the task related to the admin and the advanced configurations
- License management
- Data management
- User management
- Advanced Configurations and Customizations
- Research & implementation on AppExchange
- Report and dashboard development
Continuous innovation
We continue to develop and deliver new projects that help the business stay ahead of the curve. Our Salesforce developer’s liaison with the business units and administrators to ensure a seamless transition to the support teams.
- Solution design
- Low code declarative solutions
- Customizations
- Lightning web components
- Custom data integration
- Environment management
Training & Adoption
We provide custom-made training to organizations and the business needs and increase user adoption and maximize the ROI on the applications
- Incorporating Train-the-trainer model
- Customizing the courses
- Quick reference guides
- Classroom training
Success Stories
Suneratech is a pioneer in multi-cloud IT solution with a global footprint in America, Canada and India. We have time-tested expertise in enabling end-to-end cloud services and, solutions for various industries with proven results.
Enhanced CSAT with 24/7, zero wait, and effortless service for a British cosmetics company
A British cosmetics company improved CSAT with 24/7, zero wait, and effortless serviceView Case Study
Saved 80% on data integrity issues for an American-based equipment supplier
An American-based equipment supplier saved 80% on data integrity issues and improved 35% conversion rateView Case Study
An American prepaid phone provider gained 45% increase in personalized offers
An American prepaid phone provider gained 70% lift in campaigns across channels & 45% increase in personalized offersView Case Study
