A Global Digital Communications Company achieved a 55% quality cost reduction and enhanced speed of new features adoption

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A Global Digital Communications Company achieved a 55% quality cost reduction and enhanced speed of new features adoption

About Client

Neopost/Quadient Group is an International Company specialized in mailing equipment, business process automation, and customer experience management. The company has about 5,693 employees and annual sales of €1.14 billion, and its products and services are sold in about 90 countries. The company supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. The company has a proven track record for developing, deploying, and supporting dependable solutions.

Case Study Overview:

The France-based Company faced challenges with order management, service contracts, SFDC testing, chatbots, and SFDC integration. The company faced challenges with Oracle EBS applications and continuous automated testing. Suneratech eliminated business disruption through continuous automated sanity & security testing, freed up key personnel to shift focus to business-critical tasks, and delivered business value. This resulted in 100% defect-free & on-time releases, increased speed of new feature adoption, and a 55% quality cost reduction.

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