As Aleris braced itself for a 10X growth trajectory, it faced a complex issue of material order supply and fulfillment. Delivery vehicles were being held up at the assembly lines due to delay in the delivery of Shipment Notice Documents (ASN), which were not syncing with actual material delivery. This directly impacted the customer experience of their clientele resulting in huge penalties for the company.
Despite an SLA of 20 minutes, Aleris could only process and communicate the ASNs in about 45 minutes using their traditional EDI. Further, with the company’s rapid growth, they had a pressing need for an EDI that was real-time, cohesive, visible, data integrated and provided an end-to-end transaction experience. The existing EDI fell short on several counts.
The RingMaster CloudOps platform automated the Oracle Middleware SOA at Aleris to accomplish the following:
- Implement and adopt SOA for quicker ROI
- Establish DevOps processes for scalable SOA solution deployments
- Enable real-time EDI along with visibility and accountability to transactions