Application Services
As you implement, deploy and use enterprise applications, you may find that some of your business processes are not fully supported. In such a case, you will need to customize your installation to cater to the missing processes. We provide a complete range of enterprise application customization services including customization scoping through gap analysis, building customizations including reports, forms, interfaces, mapping customizations to new releases and effecting changes in line with business needs, workflow automation, bespoke / bolt-on enhanced functionality development and transition to upgraded versions.
· Apps Functional Services including review of current configuration and setup of the Oracle Apps,enhancements and optimization of the Oracle Applications to meet business needs and review and testing of patches (full business process testing) as needed
· Apps Support / Help Desk – Level 1 and Level 2 support including Service Request resolution as needed.
· Apps Business Services for the performance of certain Oracle Applications related business processes, such as month end processing, AP, AR or other areas that are keeping your company from performing at peak efficiency
· Apps License Assessment to make sure you have the correct products for your business goals, repurpose any un-used license components, and keep your cost low by not paying for un needed licenses or support components.
· Apps Health Check on quarterly basis with application specific diagnostic programs as well as a review of how the Oracle Applications are supporting the corporate goals
· Apps Optimization with assets and tools to leverage optimal configurations and processes to ensure your company is receiving the best return on investment from your Oracle E-Business Suite implementation.
· Apps Workflow / BPEL including workflow analysis and optimization services.
· Apps Testing including manual and automated testing of Oracle applications
· Upgrade services including Oracle 12, Discoverer to OBIEE Migration, Discoverer 4i to Discoverer 10g Upgrade and version upgrades
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